Monday, December 31, 2018

Read the Fine Print

They seem innocent enough, pads of paper around a display in the aisle at the mall promising a free chance to win the experience of a lifetime – a $59,900 sweepstakes. No purchase is necessary; just fill out the form. It must be very tempting because it looks like about an inch of forms has been torn off from each of six pads.

The forms ask for name, address, phone number, email, age, income, marital status and spouse’s name. That information was once considered somewhat private, but now people apparently are very willing to give it away for free for a chance to win about 60 grand. But they have a better chance to get something else, something much less desirable.

The bottom of the form under the signature line reads: “I consent to receive phone calls, including prerecorded messages and text messages from Promoters at the phone numbers/wireless numbers/addresses above regarding their offers, products and services, including through an automated dialing system.” That’s right, they are voluntarily signing up for the kind of irritating spam messages that everyone is complaining about and demanding action from Congress! They are giving permission to be pestered by robots about time-share opportunities!

Wow! All that personal information must be worth a lot more than $60,000 to the “Promoters.” (The other side of the sheet is filled with terms and conditions in very tiny font.)

Here’s another example. This comes at the end of a 4-page ad in a Sunday newspaper magazine section.

The ad is apparently for a clinic offering addiction recovery services including detoxification. (As soon as I saw reference to detox, I was skeptical; but it acts as a lure for others.)

At the very end of words and pictures showing how wonderful it is, at the very bottom of the page it begins with,  “The images herein are for illustration only.” The images are of happy people. Further on it says that the company “does not guarantee, warrant nor represent successful completion of its program for any of its clients. Results vary by individual, and [the] program may not be suited for everyone.” Then it goes on to say that they might not accept everyone in the program and gives some excuses about why the results for the ones accepted may vary. Finally, the company "is not responsible and expressly disclaims all liability for damages of any kind arising out of use, reference to, or reliance on any information contained in this advertisement.” It directs readers to a website.

Basically, that translates into “maybe and maybe not.” After three-and-a-half pages of happy talk, this is something of a letdown. The company doesn’t promise anything. And they are very adamant about that non-promise. If a client goes through the program and does not get the results expected, it’s not the company’s fault. I would be willing to bet that the first requirement upon entering such a facility is to sign a page or two of documents acknowledging understanding of all their disclaimers.

Part of this song and dance about not being responsible may raise suspicions about the effectiveness of the treatment, but another part must be attributed to a typical reaction among Americans who are disappointed – blame someone else and take them to court. Nevertheless, reading the fine print and all the disclaimers before entering into any agreement leads to better decisions. If it looks too good to be true, guess what.

As the world gets more fast-paced and complex, it becomes of greater importance to pay attention to details. People trying to sell us things, whether it be services, products or ideas, have more tools to trap the unsuspecting and more lawyers to separate them from whatever consequences they may experience for their questionable decisions.

Friday, December 28, 2018

A Healthy Resolution Without Diet or Exercise

That’s right, to start the New Year off on the right foot, you don’t need to join a gym or shun the sweets. It seems that having perspective is good for you.

By way of review, perspective helps people see things as they really are, not as some exaggeration taken from social media or the news. It separates the important from the trivial. One of the easiest ways to exercise strong perspective is to have gratitude, to appreciate what we have instead of always yearning for more, nicknamed “the hedonic treadmill.” An important skill is to learn to make the right comparisons.

A recent NPR piece expounds upon the health advantages of such activities as keeping a gratitude journal. “There's a growing body of research on the benefits of gratitude. Studies have found that giving thanks and counting blessings can help people sleep better, lower stress and improve interpersonal relationships. Earlier this year, a study found that keeping a gratitude journal decreased materialism and bolstered generosity among adolescents.” 

There is also some evidence that it may lower the risk of heart disease and mitigate the symptoms of depression. [Links to all studies are provided in the NPR article.]

But it’s not necessary to keep a journal if some other reminder does the trick. Choose any daily routine or landmark along the commute to stimulate some thoughts about how lucky we are as Americans.

In her 2013 book The Myths of Happiness, Dr. Lyubomirsky, a recognized expert on the subject, agrees. Gratitude and appreciation, including appreciation for the others in our lives work toward “lending our lives greater meaning.” Her research suggests that “a new attitude toward money, time, spending and possessions can stimulate people to rise [above adversity] in ways that they previously had not envisioned, to contribute more positively to society, to thrive via cooperation and independence and to live more authentically and more lightly on the earth” (pp. 158-159).

 One trick to this appreciation is to make the right comparisons. Many Americans feel down or deprived by just looking around. Social media consistently portrays groups of friends having a wonderful time (while you sit at home). Stories are often of exceedingly glamorous or seriously miserable experiences, defying competition on both ends of the spectrum. The news media constantly scare the audience with isolated tragedies, without making comparisons or mentioning how rare they might be. (That’s not their job.) Other wrong comparisons include not being able to get your dream job or afford your dream house, dream vacation or dream car, or even keep up with the neighbors. (It’s nice to have a car with no payments that runs well and a house to keep warm and dry.)

What are the right comparisons?

The quote is sometimes attributed to the late George Burns, “When I get up in the morning I read the obituaries. If I don’t see my name there, I go to breakfast.” Older people find it easier to appreciate another day of life and the friends of today and the past. I was reminded recently that one hundred years ago instead of worrying about not getting enough likes on Facebook or stressing over the political shenanigans in Washington, Americans were concerned about their young men coming back from WWI alive or not dying from the worldwide Spanish flu pandemic, while they had a live expectancy 30 years shorter than today.

 If you are not one of the one-percent in the US, it’s easy to forget that the majority of Americans, anyone making over $32,400 a year, is in the top one-percent in the world (and people are risking their lives to come to this country).

But there are many less extreme reasons to be grateful in each of our lives, if we only take the time to find them (and write them down if necessary). 

A resolution to show gratitude, to improve behavior in the dimension of perspective, is free, painless, good for your health and good for society. (It may not be great for the economy, as people stop buying things they don’t need, but I’m not too worried about that.)

Monday, December 24, 2018

Do We Really Know Our Own Minds?

Well, except for the big-time procrastinators Christmas shopping season is about over. We have made our choices and spent what will probably again be a record amount of money on gifts, food and decorations. But recent stories in the news force me to wonder how Americans made those decisions, how they make buying decisions in general, and to ask the question: Do we really know our own minds?

The subject comes up after a few recent references to “influencers.” According to one business dictionary, influencers are individuals who have the power to affect purchase decisions of others because of their real or perceived authority, knowledge, position, or relationship. In consumer spending, members of a peer group or reference group may act as influencers.

They have power and they get that power because of their real or perceived knowledge or taste. But do they really deserve it? The only way they can get that power is because the ones whose decisions are affected have given that power to them. (I wrote not too long ago about the celebrity-endorsed sneakers selling for $999 with easy monthly payments – these are sneakers, not a car or a living room set!) 

We may listen to friends and neighbors to get some advice and learn from their experiences, but why do we listen to and follow the advice of sports stars or celebrities who don’t even know us? We let them make decisions for us and define what's cool. It must work because influencers are often paid to sway our opinions.

As this piece tells, there is more to the influencer phenomenon than meets the eye. In what the reporter refers to as a “bizarre and shadowy” industry, some companies feel they must pay influencers to speak positively about their products on social media. Despite the fact that “hundreds of thousands of dollars change hands daily” to buy these endorsements, many consumers trust these influencers as they would their friends and neighbors. The opinion of one experienced investor in a new start-up was that “to succeed, quality didn’t matter, nor did customer satisfaction—only influencers.”

It’s big business with the objective of making up your mind for you about what’s in, what’s out, what’s cool and what’s worth paying extra for. (One agency for influencers expects to make $20 million in deals this year.) And some influencers have been accused of buying followers to beef up the appearance of their popularity and raise their earning potential.

Surprisingly, there is some evidence that the influencers aren’t any better judges of fashion than the folks they try to influence.

A good example came from Payless shoe outlets, the discount retailer with stores in many malls. They teamed up with an advertising agency to make over a former Armani store in Los Angeles and fill it with Payless shoes, marking regular prices up by 10 times, rebranding the shoes with the designer-sounding name Palessi.

Next they “invited fashion influencers to get an exclusive first look at the new brand.” Some of these fashion experts “paid $200, $400, and even $600 for shoes that are normally sold for $19.99 to $39.99” 

In the first three hours they sold more than $3,000 worth of shoes. The company returned the money and let them keep the shoes, but will use the sincere and very complimentary comments in an upcoming advertising campaign.

So the question is: do we have the confidence to stop giving away our power, allowing others, who don’t know us and have little or no real expertise, to affect our decisions as consumers and citizens? Can we achieve a level of perspective to judge what is true and important instead of letting someone else do it for us? In short, can we stop acting like sheep, following the crowds as they follow the paid influencers, just trying to be cool or trendy?

Another question to consider: Unless we change this habitual behavior, how much easier do we make it for foreign powers or other nefarious actors to influence us using the same social media tools?

Friday, December 21, 2018

Dangers of Detox Plans

It began with the headline: “The Soy Sauce Colon Cleanse That Left a Woman Brain Dead Shows How Dangerous Viral Internet Trends Can Be.” Looking up “Soy Detox Hoax,” I found an interesting mix of news stories about this tragic event and other sites promoting the practice. On one hand there were serious warnings, but every other entry linked to what appeared to be “How To” information.

The Explore Health site called the practice an “extremely dangerous fad.” A 39-year-old woman tried the soy sauce cleanse and went into cardiac arrest on the way to the hospital. She was revived, but drifted in and out of consciousness for several days. She woke up with severe nerve damage, unable to move, swallow, or speak.

According to Fox News, who gave a similar description of the situation, tests showed extremely high levels of salt in her blood, which can draw water away from the brain.

This was not an isolated incident of a soy sauce overdose. Back in 2013, a 19-year-old man drank a quart of soy sauce on a dare. He began twitching and having seizures, then went into a coma and nearly died from an excess of salt in his body. Too much soy sauce is dangerous; a soy sauce cleanse is a bad idea.

But the problem is not limited to soy sauce. Another search, this time for “Dangers of Detox” yielded numerous articles in the mainstream press and on medical and health-oriented websites warning of the practice in general. They date back more than ten years. The danger is not really news!

Most begin by pointing out that the detox fads come and go, usually driven by one or another Hollywood personality. Here is just a sampling of reliable advice.

NBC News had a story back in May 2007, “Experts Warn of Detox Diet Dangers.” Their expert, a gastroenterologist, concludes: “Your body does a perfectly good job of getting rid of toxins on its own…There’s no evidence that these types of diets are necessary or helpful.” Another expert adds that any attempt to flush the bad stuff from your body, the so-called toxins, also flushes out “good bacteria that keep the intestines healthy.”

 From Live Science in November 2014: “There's no scientific evidence that juice cleanses are a sensible approach to better health.”

 In September 2013 a piece about hidden dangers of detox lists as possible side effects: vitamin deficiency, muscle deterioration, heart palpitations, hair loss, depression, abdominal and digestive pain, reduced immune system, skin problems, anemia, and gallstones. 

Harvard Health discussed it in May 2008. “We tend to forget that the body is equipped with a detoxification system of its own” and “can defend itself very well against most environmental insults and the effects of occasional indulgence.” If you're generally healthy, there is no need. If you are experiencing health problems, “visit your doctor instead of a detox spa.”

Journal of Family Practice in August 2011 published a rather technical document for its members about the dangers of colon cleansing. “Patients may look to colon cleansing as a way to ‘enhance their well-being,’ but in reality they may be doing themselves harm.” They emphasized that there are no proven benefits.

There you have it. Many sources tell the straight facts. Under normal circumstances, bodies are built to detox themselves. Colon cleansing or other detox programs or diets are not beneficial with a high probability of causing serious harm. Your body is not full of toxins. Your colon does not need to be periodically cleansed, and doing so does not support, strengthen or promote any natural processes.

With over 10 years of evidence, warnings and examples of cleansing gone wrong, why would anyone try it? One reason is that it appeals to those low on disciple and critical thinking, looking for easy answers and not necessarily fond of science. They trust Hollywood endorsements more than medical professionals.

Unfortunately, the ads and promotions are so easy to find. Mixed in with the numerous links to stories of the brain-dead woman were such headlines as “Best Colon Cleanses for 2018” and “Best Non-GMO Colon Cleanse,” which has a laughable account of a man who lived for over 150 years and fills the rest of the page with endorsements from satisfied customers.

Monday, December 17, 2018

Is It False Advertising?

A couple of years ago plaintiffs brought a class action suit against Boiron Inc., the maker Oscillococcinum, a homeopathic cold and flu remedy claiming that it didn't work. What was unusual in this case is that it went to a jury trial. Most of the time, in fact twice in the past in other lawsuits against Boiron, these types of cases are settled before they go to trial. Apparently this time the company decided it was time to take a stand and risk the decision of a jury. Surprisingly, the company won in court. The jury simply felt that the plaintiff hadn’t presented sufficient evidence that the product did not work as advertised, that is, they had not shown that it did not relieve flu symptoms.

 The reason this is coming to light now is that the plaintiff appealed to the 9th Circuit, but the court sided with the company. The court found that “the jury appeared to have believed Boiron’s expert, clinical studies, and anecdotal evidence more than it believed the plaintiff’s expert." According to the court, there was no legal reason to overturn the verdict.

 But what exactly is going on here? Is there a scientific reason to doubt the claims of the company?

More can be learned from the website Rxlist.com. “Homeopathic products are extreme dilutions of some active ingredient. They are often so diluted that they don't contain any active medicine.” Due to legislation passed in the 1930s this type of product can be sold in the U.S. but, like dietary supplements, are not held to the same safety and effectiveness standards as approved drugs.

Oscillococcinum claims to relieve flu symptoms, but not cure the flu. It’s effectiveness is based primarily on self-reporting. The website finds “no reliable evidence that taking Oscillococcinum can prevent the flu and evidence of any beneficial effect at all is questionable “due to flaws in the study design.”

It is made by highly diluting in water a compound extracted from the heart and liver of the Muscovy duck. Its dilution rate is coded in homeopathic terms as 200C. This means there is one part duck in a solution containing 1-followed-by-400-zeros parts water. That is an insanely huge number. There isn't even a name for this number. It is more than the estimated number of molecules in the entire universe! It is physically impossible for any part of any active ingredient to survive that level of dilution. But homeopaths explain this away by saying that the water retains the essence of the ingredient (even though there is none left). The remaining water is then combined with inactive ingredients of lactose and sucrose.

“Most experts believe that it will have no beneficial effect and also no negative side effects.” How could it not be safe when it’s primarily sugar water, unless the sugar was somehow contaminated? The company relies on the placebo effect to influence customers and then uses endorsements and personal accounts in their advertising and in this court case.

In my opinion this is nothing but snake oil and that people are basically throwing money away. However, I agree with the jury and the court that they did not advertise falsely. People who are willing to pay about a dollar per dose and take three doses per day really believe in its power to reduce flu symptoms. That belief alone is often enough to make them think they feel better and to report a reduction of symptoms. (Note: Some people take it to prevent the flu, a benefit the manufacturer doesn’t even claim.)

 We each get to decide how to wisely spend our dollars. (Annual sales of Oscillococcinumin in the U.S. were $20 million in 2013, and they probably only had to use one duck!) Information on homeopathic medicines is so easy to find, but the ability to overcome most people’s longstanding beliefs is so difficult to sway.  And suppose those people who still have the flu, but strongly believe they feel better, decide to come to work or school and spread it around. What then?

Friday, December 14, 2018

Thoughts On Tipping

Interesting legal maneuvering has been going on in Michigan over something called the tip credit. It began with a ballot initiative that was challenged but upheld in court, but later was taken off the ballot after it was passed by the legislature instead.

Formerly, restaurants that employ servers, bartenders or delivery drivers were “obliged to pay those staff members only $3.52 an hour if the employees take in the rest of the minimum wage they’re due in tips.” Since the minimum wage was $9.25 per hour, if they received at least $5.73 an hour in tips, the restaurants did not owe them any further pay.

Under the new law, minimum wage would increase in annual increments to $12 an hour over the next three years, and the tip credit would be phased out. This is a big victory for labor advocacy groups, but the Michigan Restaurant Association (MRA) fears that it will drive up a full-service restaurant’s labor costs by 241% for their tipped employees. A survey of members by the MRA found that many restaurant owners plan to deal with this with a combination of cutting jobs and raising menu prices.

Despite the 30% increase from $9.25 to $12.00 per hour, it seems that the restaurant association could cope by adopting the European model where tipping is less common. Rick Steves, the travel guy, points out that “tipping in Europe isn't as automatic nor as generous as it is in the United States, and in many countries, they're not expected at all.” Often service is included in the bill, as it is in the US when serving large groups. According to this website, the default tip in the US should be 20%. Following this service-included philosophy, the restaurants could remain whole by gradually raising menu prices by only 10% and eliminating tips.

Note: A no-tipping policy would also eliminate a lot of intricate paperwork for the owners as the tip credit is phased out. It would also move the responsibility of training, rewarding and disciplining wait-staff from the customers to management where it belongs.

Surprisingly, the fear of this very thing, undermining the “existing tipping culture,” motivated many tipped workers in Michigan to organize a protest at the state capital earlier this year. They were very concerned that proposed changes would actually decrease their income. So those well meaning (out-or-state) labor advocates should have consulted with the Michigan restaurant workers that they were trying to protect before pressing for the changes.

One thing is for sure, when outside forces, either lawmakers or advocates or as in this case both, feel the need to tinker with an economic system; there will be unintended consequences. Enforced wage increases, unrelated to normal supply and demand, pushes up prices and may cost jobs. That’s economic understanding.


Side comment: For similar well meaning reasons, some people on social media have been speaking out against self-service checkouts at grocery stores, saying that they are taking away jobs. Last week my grocery store had signs posted at the self-service stations encouraging customers to apply for cashier jobs. Apparently with the current labor shortage, they can’t find enough cashiers and figure that people who have already been checking themselves out have acquired some of the skills needed!

Monday, December 10, 2018

Children Are Dying Of Parental Ignorance

I had just finished writing a closing comment last time about how science is often ignored in the courtroom. This is especially true in jury trials where each member of the jury arrives with individual prejudices and faulty beliefs. The following day I ran across two recent articles related to that subject.

The first was about an anti-vaccine activist who was hiring himself out as an expert witness in child abuse cases. As he testified about the case the prosecutor began questioning him about his other beliefs in an attempt to undermine his credibility.

Among the ideas he admitted to believing was that “Gavi, the Vaccine Alliance, a charity funded by the Bill and Melinda Gates Foundation to increase vaccination rates in poor countries, was committing genocide” by promoting vaccination of children. He also admitted believing that “Gavi – along with the World Health Organization, the Gates Foundation and UNICEF – were using vaccinations to force sterilization on people in third-world countries.” He likewise blames the rise in autism cases on the increased use of vaccines.

As justification he cited a 1972 report and a 1974 study “warning about the dangers of population growth” saying that it was “ ‘no leap of faith’ to believe that vaccination is being used to carry out this agenda.” But it is a huge leap of faith – in fact it is completely wrong and  unscientific to ignore the benefits of vaccination over the last century. Smallpox, diphtheria and polio, to name just a few, have been all but eliminated. The Centers for Disease Control and Prevention (CDC) states, “studies have shown that there is no link between receiving vaccines and developing ASD” (Autism Spectrum Disorder). The World Health Organization (WHO) agrees.

So his credibility should have been destroyed. Such a stance should be laughable to any educated, well-informed jury. But he has been called as an expert witness in over 80 child abuse cases, despite the fact that he trained as a radiologist, not a pediatrician.

I have posted a complete explanation of why the anti-vaccine activists are wrong, how it is based on faulty and fraudulent science, discussing the risks of such an idea. For a review of the evidence, see here from a year ago and here from 2015.

The second article was from the BBC reporting on the latest data about measles. They call it a devastating, “highly contagious disease that in severe cases can lead to complications such as blindness, pneumonia and infection and swelling of the brain.” WHO saw a 30% increase in cases in 2017 among children from the prior year, including 110,000 deaths. They expect the same for 2018. Some cases even arose in countries where it had been considered wiped out.

According to WHO experts, the primary reason behind this measles increase in developed countries has been that “vaccine hesitancy” is becoming more of a problem. "In some groups, this is driven by religious beliefs but in quite a few populations it is spread by false concerns about the safety of vaccines" often on social media where people like and re-post without any attempt to verify facts. A major challenge facing healthcare providers is how to counter such misinformation.

Many facets of this subject are scary: that superstitious people, led by some superstitious doctors and celebrities, promote this dangerous belief; that lawyers try to pass off as an expert witness someone who has not trained in the field and has demonstrably erroneous beliefs in closely related areas; and that the general public is blinded to scientific facts by social media misinformation. Anyone who really cares about child abuse should shudder at the death of 110,000 from a single preventable disease due to parents’ intentional or negligent inaction.

Friday, December 7, 2018

Don’t Just Shrug

So often, especially on TV, a news story can go flashing by so fast that we hear the main point and don’t pay much attention to the rest and don't think too much about implications. Before we know it, they've moved on.

Last week the news came out with such a story, that the FDA has approved an exciting new cancer drug. According to an NBC report: “While several drugs are approved to treat a variety of different cancers based on genetic mutations, Vitrakvi, known generically as larotrectinib, is the first that is approved from the beginning to treat cancers solely based on the mutation.” Instead of being approved to treat specific cancers that arise in certain parts of the body, Vitrakvi goes after the genetic characteristic of a cancer arising anywhere in the body. Although it doesn’t work for all types of cancer, this appears to be a significant breakthrough.

But there is a huge downside. In the sub-headline NBC mentions that the wholesale cost is expected to be $393,000 a year.

Another website discussed the cost in a little more detail. “The wholesale cost for the children's syrup is $11,000 for a month's supply and the oral capsules for adults wholesales for $32,000 per month. With insurance, most patients would pay $20 or less for a 30-day supply.” (This last comment is the part that I think would blow past most people causing them either to shrug or to decide that the downside was minimal.) 

But it’s not, and it should make everyone slow down and ask where that money to pay the difference, that is, $31, 980 per month, is coming from. Initially it comes from the insurance companies, but ultimately it would come from premium payers, you and me - either directly or indirectly when employers count the benefit costs as part of total compensation.

Assuming that the estimate is correct and that this drug could benefit up to 3000 people a year, that’s $90 million a year that has to come from somewhere. And neither the insurance companies nor Bayer, the manufacturer, is going to foot the bill out of the goodness of their hearts. The cost will be distributed. Everyone must understand that this is true for all drugs that are covered in part by insurance. As newer, better and more expensive drugs are developed to treat or cure a wider variety of diseases, that same pattern is followed every time. This is basic economic understanding; there is no magic money tree.

This is the kind of information that slides by when we shrug it off without thinking it through.

Side comments: 

Is there any irony in the fact that the same company that makes this new cancer drug also makes RoundUp, a substance many people believe causes cancer and that some lawyers are now advertising about to solicit clients?

How would a member of the if-you-can’t-pronounce-it-don’t-eat-it crowd react if the cure to their cancer turned out to be larotrectinib? 

In other words, why clutter the courtroom and the dinner table with real science when you can rely on misinformation and Internet memes for guidance?

Monday, December 3, 2018

Twenty-Three Months to Solve the Problem

Generally, I avoid topics that touch even indirectly on politics, but this subject has overtones of responsibility – doing something about a situation instead of trying to blame it on luck, circumstances or another person or group.

I get so tired of hearing about the supposed voter suppression because citizens have trouble identifying themselves at the polls. Now we are 23 months away from the next major election, and it’s time to do something about it instead of moaning or accusing after the fact, as has been the practice for many years. There is a better solution than fighting about whether or not the laws must be changed.

Spread the word. If anyone you know cannot for any reason obtain a photo identification, figure out what is necessary, take some time off from work or other interest and help them out. It probably only takes a couple of hours, depending on the efficiency of the local DMV. 

Another faster, but slightly more expensive option would be to help the person get a passport. Last time I renewed mine, I found a local pharmacy that takes passport pictures, and I spent less than an hour to drive there and leave with my photo. The rest can be done through the mail. (Some UPS locations also have this service.)

Every nursing home I’m familiar with runs a shuttle for these kinds of errands. People confined to their own homes must have someone to check on them periodically. Perhaps the same organizations that arrange for voters without transportation to get to the polls on Election Day could set up one or two ID days for those unable to make their own arrangements. With 700 days left to find a few hours to solve this problem for everyone we know, next time there should be no excuse!

As with so many other problems, we look to the government to fix it when a simple solution is within our reach.

Friday, November 30, 2018

Everyone Claims to Be a Victim

I read the transcript of a podcast: “Is the media making American politics worse?” It comes from a political journalist who believes all of his colleagues are honorable and hardworking, but “I’m worried we’re failing. I’m worried we’re making American politics worse, not better.” To get a more objective viewpoint he invites a professor of journalism to discuss it with him. The exchange goes as follows.

The crisis is “because everything around us has changed — our business models, the way people read us, the way we compete with each other, the way we’re manipulated — and we’re not keeping up. Instead, we’re getting played by the outrage merchants and con artists and trolls and polarizers who understand this new world better.” Apparently this crisis of trust is not of their own making. It’s someone else’s fault, the trolls and polarizers.

“We’re being used to fracture American democracy, and I don’t think we know how to stop it.”

His guest believes the president is forcing journalists to cover his “nuts” rallies. The host complains that the media run in packs, so if you get a story wrong it has no consequences, because everyone else got it wrong too. They just move on to the next story without any investigation of their own missteps or any feeling of responsibility to make corrections.

They are concerned that the outrageous elbows out the important in news coverage.

Both admit the media is now in the entertainment business which is different from journalism and that “We don’t really have a press corps that takes responsibility for the priority list that it ends up working from. We have journalists who are just reacting to events.”

So we have journalists admitting that when stories come in, it’s their organizations that decide what is news and what is not (the priority list). Despite that, they don’t want to admit any bias. They want to be seen as arbiters of right and wrong, of truth and lies, but this printed exchange of ideas reeks of political bias. More evidence comes out as they comment on their audience: “So on the one hand, we become more important to the people who feel like they are on our side. And we have become less important to the ones who aren’t.” They then go on to agree that those who disagree with them – not on their side – are wrong and that’s what keeps them from doing their jobs.

See how easily they portray themselves as victims. What they write and what they choose to report is out of their control; and there is nothing they can do about it.

Part of this is a responsibility issue with the reporters, and part is a perspective issue with the audience. The media must deal with a crisis of trust and a built-in conflict between the entertainment and journalism sides of the business. But none of it is their fault. The audience is driving them to water down the important with the “new, outrageous, conflict-oriented, secret, interesting” stories that the outrage merchants force them to cover. As for their audience, our lack of perspective, our yearning for the new and outrageous, results in us getting the news we deserve rather than important and meaningful stories. Meanwhile, these journalists portray themselves as victims of the system.

The bottom line is that we can’t expect anyone to watch out for us. The truth is out there somewhere, but to find it we must question everything! The future lies in critical thinking and perspective, with a little responsibility on the side.

Monday, November 26, 2018

Why Do We Even Pay Attention?

So many scientific studies make the news that it’s hard to keep track of them all. Many of them contradict earlier studies and some don’t make much sense at all. I have given examples of both in the past, but here is one more in the nonsense category.

This headline appears in the UPI Health News section and reads, “Study: Morning people less likely to develop breast cancer.” Researchers from the University of Bristol in England analyzed data from over 400,000 women. That’s a very large sample size, in fact, it includes "the largest collection of genetic data on women with breast cancer obtained so far.” Unfortunately the first paragraph of the story is completely misleading. “If a woman regularly wakes up early in the morning, she has up to a 48 percent lower risk of developing breast cancer.”

That would seem to be something to pay attention to, but not without looking into the details.

A little later in the article, the utility of the information quickly breaks down. The study found “approximately one less person per 100 will develop breast cancer if they have a morning preference compared with people who have an evening preference.”

Suddenly they are no longer talking about actually waking up early. The subject has changed to having a preference for mornings versus a preference for evenings. It's a kind of energy-level situation rather than an alarm clock situation. And the 48 percent lower risk is now expressed as one less person in 100. Calculating that out comes to about 25 in 1000 who are not morning people versus 15 in 1000 who are. This is a minor risk either way, with a 975 in 1000 chance of it not applying at all.

Further on it mentions two additional pieces of information worth noting: the findings have not been peer reviewed and much of the data was based on self-reporting. 

Peer review occurs before publication in reputable journals. Fellow scientists review and approve data collection methods, the mathematics used in the analysis and the experimental design. And one of the least reliable data collection methods is self-reporting where, for any number of reasons, subjects have been known to embellish, exaggerate and misrepresent their actual habits.

Finally, what can an individual woman do about this? Remember, the study was actually about preferences. If you are not a morning person, is it possible to change? It seems as likely as hearing that left-handed people are more creative and suddenly deciding to become left handed. So the information may be useful to scientists who can further study genetic differences, but it’s pretty worthless to the general public.

Why, then, would news media bother to report on this? After all, I got every piece of the above information from one of several articles, all blaring the same eye-catching headline. Other than causing some people to needlessly worry, it serves no purpose.

They do it because it’s easy. They receive a press release from scientists motivated by the need for publicity to ensure a continuation of funding. Then they simply add a snappy, but not necessarily accurate headline, and their work is done. Throw in the scary word "cancer" and everybody wins - except for the unsuspecting public!

Any question about why critical thinking is more important than ever?

Friday, November 23, 2018

The Opposite of a Bargain

Today is “Black Friday,” and people love bargains. Sometimes they love bargains too much and end up injuring others as a result. I hope that doesn’t happen this year, but even some mild pushing and shoving is a sign of poor perspective.

Despite the history of Black Friday, the fact that most of us like bargains can be lost on the experts. In early 2012, Ron Johnson, the new CEO of JC Penney announced a major overhaul of their business plan.  “Fair and square” low pricing was to replace the idea of weekly sales and promotions. He assumed everyone could see through those “fake prices” – marked up to be reduced later. It was logical. But Penney soon found out that shoppers aren’t always logical, especially when anticipating an exciting adventure of hunting for deals and then being able to boast about their cleverness. It’s in their shopping DNA, giving them a psychological boost and a feeling of pride to discover how much they “saved.” 

But that is not always the case, as we can see from this Bloomberg story, headlined: “How Companies Get You to Pay More for the Same Product.” 

Some of the tricks are quite old, like the word “repeat” on shampoo instructions or the suggestion to not let kids use more toothpaste than the size of a pea, implying that adults need to use more. 

Many times we are forced or tricked into either paying more or getting less for the same price. But there are also cases where companies use artificial scarcity to boost the price and desirability of the products. The article discusses five categories.

“Shrink-flation” is how they term getting less for the same price. The standard example is ice cream. “Häagen-Dazs brand reduced the size of its ‘pint’ containers from 16 ounces to 14 oz.” Likewise, what used to be a half gallon, became 1.5 quarts several years ago, and now my favorite comes in at 1.43 quarts. The same is true of candy bars and other sweets, but also of some breakfast cereal (17.3 oz.) and canned green beans (14.5 oz.).

The next they call “Auto Bundles.” “The average new car cost more than $37,000 in October, mostly from the desire for bigger SUVs and trucks, but “options packages and custom trim lines can swell a sticker price by thousands of dollars.” The 12-inch touchscreen for a Ram truck adds almost $8,000 alone.

“Premium Economy” is the new trick airlines use to offer more legroom and amenities to those wanting more but unwilling to break the bank to fly first class.

The “Women’s Brands” category emphasizes how women often pay more for the same product from jeans to deodorant. It’s called the “pink tax” and has been around for a while. One brand even advertises their products as “pink tax free,” although that's hard to prove for their tampons.

The last category is the most problematic as it seems to prey on individual’s need to impress – a real perspective killer! It’s dubbed “Fashion Drops.” European luxury brands and other are trying “to put scarcity back in the equation” with special releases of limited productions. (This artificial scarcity has long been practiced by the diamond industry.) One such example given is Kanye West “Yeezy” Adidas sneakers.

Looking up fashion drops was a learning experience. One site, drophype.com (at least they are honest about the hype), promises the latest news on these highly desirable, special releases; but the last posting is 2 years old, so either the hype has cooled or they just fell behind. But some of those Yeezy sneakers sell here for $999, or only $28 a month! 

Those are apparently the latest tricks and lures for unsuspecting shoppers. Good luck for Black Friday shopping, try to keep some sense of perspective so you don't end up owing a monthly payment on your footwear.

Monday, November 19, 2018

Cancer is Nothing to Toy With

Last week some troubling news came by way of a Harris Poll conducted for the American Society of Clinical Oncology. Based on a sample of 4,038 adults and an additional 849 cancer patients, they found that 39% strongly or somewhat agreed with the statement, "Cancer can be cured solely through alternative therapies, without standard cancer treatment(s)" despite clear evidence that those patients “have much higher mortality rates.” Another  statement, "Alternative therapies are a good supplement to standard cancer treatments(s)," reached a level of 75% overall agreement. 

Some experts commented that the high level of agreement likely was due to strong promotional efforts by the alternative and complementary medicine industry combined with a weak public understanding of science. The opposite of alternative medicine is called evidence-based medicine. In the latter case there is evidence from well-conducted experiments to back up the efficacy of treatment; in the former there are only stories, endorsements, myths, legends, ancient wisdom and uncorroborated, so-called clinical trials. To paraphrase one doctor, “There is no alternative medicine; there is only medicine that works.” (Late addition, 11/20/2018: Spain plans to ban alternative medicine in health centres.)

Walking down the vitamin and supplement aisle of any pharmacy or grocery store exposes the shopper to a wonderland of miracle cures and preventive pills and potions. The only problem is that many studies have shown them to have little or no value (unless prescribed by a doctor for a specific need). And news about supplements found to contain little or none of what’s printed on the label, and sometimes containing dangerous substitutes comes out periodically. A law passed decades ago with a boost from the nutritional supplement lobby ties the hands of the FDA until after problems are reported. 

The industry survives on heavy promotion, a vast amount of shelf space and the placebo effect. But cancer is serious business and should be treated as such.

Here is a case in point involving Robert Young, author of the bestselling pH Miracle books. Sixteen months after going to jail for practicing medicine without a license he has been ordered to pay over $100 million in a civil trial brought by one of his cancer patients. Her suit alleged negligence and fraud after he advised her “to forego chemotherapy and traditional treatment, and instead go with treatment in line with his alkaline theories.” She now has stage four cancer and her oncologist gives her three to four years to live.

The 39% who say they would do this on a survey may be overstated. When it’s life and death people will make more considered decisions than when checking a box on a Harris Poll. But it does happen and every instance is unfortunate and avoidable.

I have advised many times in the past that words like miracle in "health" ads are clear warning signs of something fishy. After Young was found guilty of two counts of practicing medicine without a license, to avoid further jail time he “had to make a public admission [in court] declaring that he is not a microbiologist, hematologist, medical or naturopathic doctor or trained scientist." He may have been sincere about his belief in his miracle cure, but he had no evidence to back it up – as it turns out, and to the distress of his patient, he had just the opposite.

I like people to be able to do what they want with their time and money. If they want to throw it away on dubious pills, oils or ancient remedies, let them be. But when it comes to serious illnesses like cancer, please apply some critical thinking, and stick with real medicine from trained doctors. The odds are so much better.

Friday, November 16, 2018

Someone is Always Watching

While no one is paying attention, our privacy slowly slips away. We have at our fingertips all kinds of new technology that makes life so much easier and more convenient. At the same time, it puts everyone in a position to be held accountable for every mistake they make.

This was brought home to me by two stories on the same day this week on CBS This Morning. The first was about new technology in cars, and the second about a controversial photograph.

The auto technology story is very interesting. The new touch screens on some of the higher end cars help with navigation for regular trips as well as for emergencies. If the car is low on gas, it will direct the driver to the nearest service station and allow payment from inside the car and allow occupants of the car to order food from the snack bar inside. The Wi-Fi modem also allows drivers to make reservations on the way to a destination.

This sounds very convenient, but all that convenience comes at a price. While drivers take advantage of these new gadgets, the car is recording all kinds of data with “the power of 20 personal computers and [it] can process up to 25 gigs of data every hour – some of it beamed back” to the manufacturer. 

The data includes not only driving habits, but also personal preferences. There is so much data that experts estimate that the data stream will soon be more profitable to carmakers than the car itself. Information about purchases can be sold to advertisers who may also pay to put promotions on the screen. Drivers can now voluntarily share data with insurance companies to take advantage of good driving habits and secure a lower rate.

If people don’t fight to keep this information voluntary, however, think of how fast it can get out of control. This, like the cell phone, is one more source for law enforcement in case of crashes, other motor vehicle incidents or criminal investigations. It is a possible source for insurance investigations or rate setting, an additional source for spam (disguised as targeted advertising) and many other problematic scenarios as the cars record location, stops, speed, erratic driving, hard-braking and driver eyelid movements with inside cameras. 

All this seems harmless and some of it is even good, leading to better safety and maintenance, but make one mistake…. Your car is spying on you.

But spy-like technology is not only in your car: it’s everywhere. The second story was about the prom photo from Baraboo, Wisconsin where a group of 30 high school boys seemed to be making a Nazi salute. The staged photo from last May was posted to Twitter last Sunday and has sparked “international outrage.” 

CBS didn’t identify who posted it or find out why it would be posted six months after the fact. According to one of the students who didn’t participate, the photographer only said, “Raise your hand,” and he thought the idea was just a joke on the part of some his classmates. The photographer denies the charge against the boys saying it was supposed to show them waving to their parents. No one talked to any of the other students to find out their intentions. But it’s too late, as our wonderful technology instantly allowed people around the world to be shocked and outraged.

It is without a doubt that CBS and other news outlets picked up on this story for the shock value. But is it really shocking that a bunch of high school boys would participate in this kind of tasteless, insensitive horseplay? And it wasn’t even premeditated, as was the case of Prince Harry wearing a Nazi uniform to a party when he was two or three years older than these kids. But the outrage merchants never cut anybody any slack. (It’s a good bet none of these boys will be eligible to serve on the US Supreme Court forty years from now.)

Remember, no one is allowed to make mistakes (or bad jokes) anymore. Someone or something is always watching, recording or posting, eager to spread or sell the information. Scary!

Monday, November 12, 2018

Critical Thinking and The Mail

Yesterday was my birthday, but I wasn’t born yesterday. Nor am I naïve enough to fall for all the advertising tricks that come my way. This must come as a disappointment to many companies. I got many examples in a single day last week when I picked up the snail mail.

First, let me repeat the assumption that a large percentage of the ads we see must be working to some extent. If consumers didn’t respond to the ads and buy the product, the company would either change their approach to advertising or go out of business. So let’s go to the mail.

The first envelope contains a typical auto insurance ad. It tells me I can save 15% or more on my insurance simply by switching to their company. (The number of discounts they can offer will make my head spin!) But didn’t I just receive a mailing the week before from another company telling me how much I would save with them? Theoretically, someone could keep switching back and forth between companies, saving with each switch, eventually paying almost nothing. That is certainly too good to be true. So this one gets recycled.

The next one is supposedly from my bank offering me a credit card with a 5.99% APR rate fixed for life. I don’t get too excited, because the fine print gives away some additional information. It’s not really from my bank; all my bank did was sell a mailing list with my name on it. The rate shown boldly at the top of the letter applies only to balance transfers during the first 3 months. After that it’s 15% to 24%. They are no doubt counting on the fact that people who already have a balance to transfer will also carry a balance with them and end up pay the higher rate (for life) – along with the possibility of some $37 late payment fees. This great deal follows the insurance offer into the recycling bin.

But wait – there’s more! This one according to the return address comes from “Your Local Office” in a city I am not familiar with. A gentleman working there is saving my free copy of the Medicare Guide. All I have to do is tear off the stub and mail it back telling my age, phone and email – so he can haunt me for the next year? No, thank you! (The actual name of the company is in the fine print at the bottom of the letter where I am informed that it is not affiliated with or endorsed by any government agency.) Out it goes.

Finally, the letter offering me wonderful, affordable health insurance joins the rest.

This is not the first time I have seen these or similar letters. So what could be the reason that these mailings continue? Someone must be responding. Perhaps it is the people who relieve stress by cow cuddling.

That’s right, for only $300 for a 90-minute session, the latest health trend, according to this source, is “snuggling up with a 1,000 lb farm animal to help with your mental health.” One farm in New York “has a program offering the ‘Horse & Cow Experience’ where individuals can spend time connecting with the large barnyard animals.” When it comes to mental health, paying $300 to spend time snuggling with a cow seems more diagnostic than therapeutic!

I wasn’t born yesterday, but based on the mail I receive and the latest health trend, yesterday must have seen a figurative baby boom. If we get drawn in by these, how will we ever start using critical thinking to solve real problems?

Friday, November 9, 2018

Get a Grip

Several years ago I knew a woman, the manager of an office, who would occasionally remind her workers to “get a grip.” She meant that she couldn’t discuss a problem or issue with them until they could calm down and approach the subject rationally. This tendency to fly off the handle about trivial matters or about things we have no control over is a good indicator of a temporary failure of perspective.

This is what comes to mind when I read about threats from strangers. It’s likely that the person mailing bombs to leading Democrats was just a crazy person motivated by some kind of warped sense of their role in politics. That may also apply to the man in Pennsylvania who threatened to shoot up a polling center on Election Day after finding out he wasn’t registered to vote or to the man in Florida who threatened to blow up an elections office building because he was fed up with receiving too many robocalls. I wouldn’t call these folks typical.

 But there have also been some recent examples of people, who are probably otherwise fairly levelheaded, who needed to be reminded to get a grip.

The first example comes from northern Indiana. On the day before Halloween, a “9-year-old girl and her twin 6-year-old brothers were struck and killed by a pickup truck as they crossed a road to board a school bus.” It was a tragic and heartbreaking accident that made national news. The driver of the pickup truck has been charged with three counts of reckless homicide and one of passing a school bus causing injury.

Only a couple of days afterward the sheriff was forced to go on Facebook and local television to ask people in the community to stop threatening the woman, saying, "No good can come from the harassment and the threats of violence against individuals involved.” What made those people think threatening this person was a good idea or that it would have positive results? It was obviously more than one person.

In a similar situation at about the same time, professional football player Ty Montgomery and his family were receiving threats. Why? He made a mistake during a football game. Instead of taking a touchback in the end zone after a kickoff in the fourth quarter, he tried to return the kick. He was hit, fumbled and lost the ball, blowing an opportunity for his team to make a last effort to win the game.

You don’t have to look any further than the last word of the last sentence - game! And this again was obviously more than one person. He told the press, "People are sending messages to my wife, people are making comments on posts about my son. I'm getting phone calls, people offering their houses to stay [at] because apparently people are making threats online."

There are a lot of benefits to the current level of technology, allowing mass communications and giving anyone the ability to contact others instantly anywhere in the world. Through social media we can pass along good news or amusing pictures and stories to groups at a time. One downside of the same technology is this ability to express outrage, often in the form of threats. These threats serve no purpose, accomplishing nothing, except possibly making the perpetrators feel a little better about themselves. What’s worse is that it can be over something as trivial as a sporting event.

Maybe everyone needs a sign over their television and computer screen reminding them, when the awful news or the awful sports decision is broadcast, to “get a grip.”

Monday, November 5, 2018

Behavior Matters More Than Politics

Tomorrow is Election Day and many people will be going to the polls hoping to send their candidates to Washington or to the state capital to solve all our problems, or at least the most pressing ones.

The problem is, as I have written so many times here, the solutions to most of those problems lie not in Washington but with individuals choosing better behaviors. More evidence of this came last week in an article from CNN with the headline: “How to evade the leading cause of death in the United States.” 

The biggest killer of Americans between the ages of 1 and 44 in 2016 (the last year with available data) was unintentional injury. The detailed explanation shows that these are directly related to behavior, actions and decisions of the victims or of those close to them.

The first category is basic home safety. The main problem here is fires, which killed 2,775 people and injured 11,025 more. Most fires started when someone was cooking. Experts recommend simple things like having working smoke alarms and carbon monoxide detectors along with a fire extinguisher in every house. Many cities have volunteer programs to inspect and install smoke alarms for people who cannot afford them. Other home accidents are falls and drownings.

Next comes basic road safety. Here CNN reviews the requirements for children’s car seats and booster seats. But a huge problem is distracted driving, especially cellphone use while driving. Do we really need more laws to fix this?

Third on the list is basic bicycle safety. After checking the bike itself to make sure it is in good working order, it’s important to make sure others easily see you. Reflectors, bright clothing and a light at night are critical accessories. The article reminds bikers to ride on the right side of the road, with the traffic, obey other traffic laws and watch the road ahead for obstacles. “Cyclists also suggest tucking your right pant leg into your sock and your shoelaces into your shoe, so they don’t get caught in your bike chain.” And most important, always wear a helmet.

This is only a short list of direct causes of death, but add as indirect causes: smoking, eating and drinking to excess. These are related to the top three causes of death in the country overall: heart disease, cancer and lower respiratory diseases. They are also descriptions of problematic behavior.

And notice the use of the word basic in all the safety advice above. All these life-saving suggestions relate to behavior. They are precautions everyone can take to make life safer for themselves and their loved ones. Collective action in these areas alone could raise life expectancy in America significantly (without a single new law to protect us).

None of these precautions needs any government action, although the government is always happy to intervene where we fail to take responsibility for ourselves and our loved ones or show we don't have the discipline to kick destructive habits. (Look at the opioid epidemic.) So as you vote tomorrow, don’t expect miracles. Your future life and happiness are, for the most part, really in your own hands. That is true of every one of us.

Friday, November 2, 2018

Natural Food and Holy Water

True story: Some years ago an older woman visiting her Catholic church noticed the baptismal font was empty. She saw the maintenance worker nearby and told him about it. She was shocked when she saw him run a garden hose through the window to refill it. He explained that the priest would come by to bless it later. 

In a sense natural food is a lot like holy water. It is often as much about faith as anything else. And now people are fighting like a bunch of theologians about what is and is not natural.

The question arises from a lawsuit against LaCroix sparkling water. The company advertises that the beverage contains no calories or artificial flavors and that it is enhanced with natural essences. But what those essences are is a trade secret. Customers don’t have a clue as to the meaning of “naturally essenced” written on the cans. They assume that natural means good. 

But the class-action lawsuit filed last month claims that “LaCroix's all-natural claims are false and that these natural ingredients are actually synthetic.” Although some of the ingredients can be derived naturally, they are listed by the FDA as synthetic and can be found in such products as insecticides. “Popular Science breaks down why the argument doesn't seem to hold up, noting that none of the ingredients mentioned in the case are considered dangerous.”

This is reminiscent of the “devastating news” a few years ago about wood fiber in grated cheese. Actually it was cellulose, but wood fiber sounds scarier. It’s used to reduce clumping, but some companies were adding more than the allowable 4%. No one was hurt and the fuss was far out of proportion to any actual impact. It was more about the principle of purity and the fact that wood fiber in cheese makes a good headline.

Another example comes from the makers of Prevagen, a highly advertised memory supplement derived from jellyfish protein. A minor problem is that they don’t actually get the protein from jellyfish. They synthesize it in the lab. A much bigger problem is that it has not been shown to be effective – it doesn’t do what it claims.

But the natural labelling issue is troubling for some. The main objection is the lack of a clear definition for the term as shown in the following statement. “Although the FDA has not engaged in rulemaking to establish a formal definition for the term ‘natural,’ we do have a longstanding policy concerning the use of ‘natural’ in human food labeling. The FDA has considered the term ‘natural’ to mean that nothing artificial or synthetic...has been added….” 

But does a formal definition make that much difference? There is no question that green tea is natural. BBC Good Food told us about it last July. “With origins going back as far as 5,000 years, green tea is commonly drunk and widely grown in the Far East where the health properties are well regarded.” Later in the same article they say that evidence of its health benefits are "largely inconclusive" and that although “many ‘health’ products now include traces of green tea…there is limited evidence to suggest these products are effective.”

Last week came a sterner warning from BBC Health on the same subject. “When Jim McCants started taking green tea pills he had hoped he was giving his health a shot in the arm. Instead, it appears the pills caused such serious damage to his liver that it required an urgent transplant.” Though this is highly unusual, it can happen.

So natural doesn’t necessarily mean healthy; it doesn’t even always mean safe. Many other substances are natural and not safe, nicotine, for example. The shock when people hear this is like finding out holy water can come from a garden hose. It drives many into denial.

The difference is that holy water is a matter of faith and healthy food is a matter of science. What’s important is whether it is safe and beneficial, not whether it’s natural (whatever that means).